Frequently Asked Questions

Every formula is built on clear labels and meaningful doses. We use clean, research-backed ingredients at the amounts the studies used, and every product is manufactured in the USA in a cGMP certified facility. You should know exactly what is in your supplement and why it is there.

Yes. Our products are manufactured in a cGMP certified facility in the USA and tested by an independent third party to verify purity, potency, and label accuracy.

Many of our formulas are vegan and use plant-based capsules. A few, such as Collagen Peptides+, are animal-derived by nature. Every product page lists the full ingredient panel and dietary details so you can choose what is right for you.

Our formulas are designed to work alongside each other, and many customers build a daily stack. If you take medication or have a health condition, check with your healthcare provider before combining supplements.

Keep them in a cool, dry place away from direct sunlight with the cap tightly closed. Refrigeration is not needed unless the product label says otherwise.

Yes, on all orders over $100. Orders are typically processed within 1 to 2 business days and sent by USPS or UPS. A tracking number is emailed to you as soon as your order is on its way.

Visit Manage Orders and log in with the email used on your order to see tracking and order history.

If your order has not been processed yet, email support@dearapothecary.com with your order number as soon as possible and we will do our best to help.

Our full return policy is available here. For help with a return, contact support@dearapothecary.com.

Build Your Bundle lets you choose several supplements and save up to 35%. The more you add, the more you save. It is the easiest way to set up a daily routine at the best price. Start on our Shop Our Formulas page.

Yes. Subscribe and Save locks in a discounted price and delivers your favorites on a recurring schedule, so there is nothing to remember. You can pause, skip, or cancel at any time.

Go to Manage Subscription and log in with the email used on your order. From there you can change your delivery date, swap products, skip a delivery, or cancel.

Email support@dearapothecary.com or use our Contact Us page. Our US-based team typically replies within 24 hours on business days.

We only contact customers from addresses ending in @dearapothecary.com, and we never ask for payment outside our website or official marketplaces. If something looks off, see our guide to spotting fake emails.